Overview
WikiRemedy (wikiremedy.org) is operated by WikiRemedy Pty Ltd ("we", "us", "our"), based in Sydney, New South Wales, Australia. We operate a community-rated health remedy information platform.
We are committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights under the Australian Privacy Act 1988 (Cth).
1. Who we are
WikiRemedy Pty Ltd, Sydney NSW, Australia.
Contact: contact@wikiremedy.org
2. Our anonymous identity model
WikiRemedy is designed to be used anonymously. When you sign in, we use Web3Auth to generate a cryptographic wallet address from your login credentials. This wallet address becomes your WikiRemedy identity.
We never receive or store:
- Your name
- Your email address
- Your phone number
- Your Google account details
- Any government identification
Your login provider (Google or email) communicates with Web3Auth directly. We only ever receive the resulting wallet address — a pseudonymous string like 0xa3f2...8c91.
3. What we do collect
When you use WikiRemedy we collect and store the following:
We do not collect IP addresses, device fingerprints, browsing history or any data beyond what is listed above.
Reminder email address. If you choose to receive a follow-up reminder when logging a remedy, you may optionally provide an email address. This address is stored only for the purpose of sending that single reminder email via our email delivery provider (Resend). We do not use it for marketing, do not share it with third parties, and delete it from active use once the reminder has been sent. You are never required to provide an email address to use WikiRemedy.
4. How we use your information
We use the information we collect to:
- Display your personal log of remedy attempts and ratings
- Calculate weighted community scores for remedies
- Detect and down-weight suspicious rating patterns
- Show your reputation level and contribution history
- Send browser-based follow-up reminders (if you opt in)
We do not use your information for:
- Advertising targeting
- Sale to third parties
- Profiling for commercial purposes
- Any purpose not listed above
5. Who we share data with
Supabase — our database provider stores your data on encrypted servers. Supabase is SOC 2 Type 2 certified. Data is stored in their Singapore region.
Web3Auth — handles the cryptographic identity process. Web3Auth never shares your underlying login identity with us.
Vercel — hosts the WikiRemedy application.
We do not share your data with pharmaceutical companies, supplement brands, advertisers or any other commercial parties.
6. Data retention
We retain your data for as long as your account is active. If you request account deletion we will remove your wallet address, attempts, ratings and saved remedies from our database within 30 days.
Aggregated, anonymised community scores derived from your ratings (e.g. "312 people rated this 4.7 stars") cannot be retroactively removed as they do not contain personally identifiable information.
Requesting deletion. To request deletion of your account and all associated personal data, email contact@wikiremedy.org with the subject line "Data deletion request" and include your wallet address (visible in your Profile). We will action the request within 30 days and confirm by reply. No other information is required.
7. Your rights
Under the Australian Privacy Act 1988 you have the right to:
- Access the personal information we hold about you
- Correct inaccurate personal information
- Delete your account and associated data
- Complain to the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the Privacy Act
To exercise any of these rights contact us at: contact@wikiremedy.org
8. Cookies and local storage
WikiRemedy uses:
- Browser cookies — a single session cookie to maintain your logged-in state. No tracking or advertising cookies.
- LocalStorage — stores your onboarding completion status and login state on your device. This data never leaves your browser.
We do not use third-party tracking cookies, analytics cookies or advertising cookies.
9. Children
WikiRemedy is not intended for use by children under 13. We do not knowingly collect information from children. If you believe a child has created an account please contact us.
10. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be noted at the top of this page with a revised effective date. Continued use of WikiRemedy after changes constitutes acceptance of the updated policy.
11. Contact
Privacy enquiries: contact@wikiremedy.org
Postal address: WikiRemedy Pty Ltd, Sydney NSW, Australia
Complaints not resolved to your satisfaction may be referred to the Office of the Australian Information Commissioner: oaic.gov.au